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Privacy Policy

Your data is safe with us.

Steinbeis GmbH & Co. KG ("Steinbeis") values your privacy in your personal information and Content that you store in our Service. This Privacy Policy explains what information Steinbeis GmbH & Co. KG and its affiliated companies (together, “Steinbeis” or “we” and sometimes “us”) collect about you and why, what we may do with that information and how we handle your Content.

What Is The Scope Of This Privacy Policy?

This Privacy Policy applies to the information obtained by us through your use of this website, the Service and other Steinbeis products and services.

Will This Privacy Policy Ever Change?

As Steinbeis evolves, we may need to update this Policy to keep pace with changes in the Service, our business and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy. We will post any revisions to this Policy, along with their effective date, in an easy to find area of our web site, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continuation of your Steinbeis Service account after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you will need to close your account.

I. Information Collection and Use

What Information Does Steinbeis Collect About Me?

If you register for or maintain an Steinbeis Service Account we collect your username and your email address. If you visit trackplus.com we collect the name of the file requested, date and time of the request, the web browser, and the requesting domain.

Will Steinbeis Send Me Emails?

From time to time, we may want to contact you with information about product announcements, software updates and special offers. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails. You may opt out of such communications at any time by clicking the “unsubscribe” link found within Steinbeis email updates or by logging into your Steinbeis Service account via our web site at www.trackplus.com and going to Settings > Personal Settings > Contact Preferences and changing your contact preferences. You will continue to receive essential Service-related and account-related information, even if you unsubscribe from promotional emails.

II. Information Access and Disclosure

Does Steinbeis Share My Personal Information or Content?

Steinbeis is not in the business of selling or renting user information, and we do not share your account information or user activity history with third parties for any purpose except the following:

  • We need to share your information with service providers who process data on our behalf in order to operate the Service and/or complete your payment transactions; and these providers are subject to strict data protection requirements.
  • We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Steinbeis and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
  • We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

III. Data Storage and Transfer

Where Is My Data Stored?

When you use Steinbeis Software on your computing device, such as by using one of our downloadable clients, Content you save will be stored locally on that device. When you sync your computing device with the Service, that Content will be replicated on our servers, which are located in the Germany.

Please be aware that Personal Information and Content submitted to Steinbeis will be transferred to a data center in Germany. If you post information to the Steinbeis sites you are confirming your consent to such information, including Personal Information and Content, being hosted and accessed in Germany.

Data privacy laws or regulations in your home country may differ from those in Germany, but Steinbeis complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information collected not only from those users residing in the European Union and Switzerland, but from all our users.

How Can I Access or Correct Information Steinbeis Holds About Me?

If you wish to (i) access any Personal Information that we hold about you; (ii) request that we correct or delete the Personal Information that we hold about you; or (iii) request that we not use or stop using your Personal Information for marketing purposes, you may contact us at support AT trackplus DOT com. We will comply with such requests to the extent required by law or our policies, and subject to any limitations in our systems.

How Secure Is My Data?

Steinbeis is committed to protecting the security of your information and takes reasonable precautions to protect it. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, Internet data transmissions, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.

Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards. The security of the information stored locally in the Steinbeis Software installed on your computing device is dependent upon you making use of the security features on your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and Service.

If Steinbeis learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on our web site. Depending on where you live, you may have a legal right to receive such notices in writing.

IV. Information Deletion

What Happens If I Want to Stop Using Steinbeis?

You can delete Content you have posted at any time, and you can stop using the Steinbeis Service at any time. If you delete information and material and then sync your account, it will no longer be accessible to you or others who may access the Service, but residual copies of your deleted Content may continue to exist on the Steinbeis Service’s back-up and archiving systems for up to one year due to the nature of those systems’ operations. If you deactivate your account, the Content in your account will not be deleted unless you purposely delete that information, and sync your account before you deactivate your account.

What Happens If Steinbeis Closes My Account?

If Steinbeis deactivates your Service account due to a Terms of Service violation, then you may contact Steinbeis to request deletion of your data, and Steinbeis will evaluate such requests on a case by case basis, pursuant to our legal obligations.

V. Contact Us

How Can I Contact Steinbeis?

Steinbeis welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at compliance AT trackplus DOT com or postal mail at:

Steinbeis GmbH & Co. KG für Technologietransfer
Eugen-Ruoff-Str. 30
D-71404 Korb

© 2019 Steinbeis GmbH & Co. KG, All rights reserved